Use the search field at the top of the list to find and select your financial institution and click Continue.Wait for the list to finish updating and ' Updated : ' displays the current date.At the bottom of the window showing the list of the financial institutions, click on the ' My bank is not listed' question mark icon, then click Update List.Navigate to Accounts > New and choose the appropriate account type for the accounts that you previously deactivated.Quit the Keychain Access app and reopen Quicken.Search for the financial institution's name in the top-right search field and delete any entries found showing ' Quicken password for at '.

On the left panel in the Keychain Access app, set the Keychains to Login and the Category to Passwords.

Open Finder and navigate to Applications > Utilities > Keychain Access app.

Click Disconnect Account (if there are more than one account associated with this financial institution, please repeat steps 1 through 3 for each account).

Open the account register and navigate to the Settings gear on the bottom-right corner.

Uncheck any accounts with this specific financial institution that are checked as hidden in ListsĪfter that, please follow the troubleshooting instructions below.

Go to the Accounts menu and choose Hide and Show Accounts.

However, before doing so, I do recommend saving a backup of your data file first (just in case). Then, please check and make sure you do not have any hidden accounts that may be connected to this financial institution. To start with, I suggest deactivating the account(s) experiencing this error, removing the saved login credentials from the Keychain Access app, and then reactivating the accounts.

Thank you for contacting the Community, I am sorry that you are experiencing this error.

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